Effective Date: 08-17-2025
At Craftsman Concrete Floors, accessible at https://craftsmanconcretefloors.com, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
We collect personal information when you:
- Contact us via web forms, email, or phone (e.g., name, email, phone number, project details).
- Browse our site, where basic technical data may be collected automatically (IP address, browser type, device type, referring pages, date/time of visit).
We do not create user accounts or sell personal information.
How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and provide quotes or project information.
- Operate, maintain, and improve our website.
- Understand site traffic and visitor behavior (through analytics tools).
- Communicate with you about services or updates related to your inquiry.
- Detect and prevent fraud or misuse of our site.
Cookies and Analytics
We use cookies for:
- Site functionality (remembering basic preferences).
- Analytics (via Google Analytics or similar tools) to understand how visitors use our site.
You can control or disable cookies through your browser settings.
Data Retention
We retain contact form submissions and related correspondence for as long as necessary to respond to your inquiry and maintain business records, unless you request deletion sooner.
Data Protection Rights
Depending on your location (including residents of California and the EU/EEA), you may have rights to:
- Access, update, or delete your personal information.
- Restrict or object to how we process your information.
- Request a copy of your data.
To exercise these rights, please contact us at the email below.
Children’s Privacy
Our website is not directed toward children under 13, and we do not knowingly collect personal information from them. If you believe your child has provided us information, contact us and we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
